Potential change to personal service setting licensing

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Consultation has concluded

The City of Brantford currently requires a business licence for personal service settings that offer invasive services such as body piercing, electrolysis, scarification, microneedling, and tattooing.

The City received a request from the Brant County Health Unit (BCHU) to expand licensing to include non-invasive personal service settings that offer services like nail care, hair cutting, and waxing.

Currently, the licensing process for personal service settings involves the following steps:

  1. The business submits the application and fee to the City.
  2. The application is reviewed by the relevant teams to ensure public health and safety (Building, Fire, Health).
  3. Inspectors may visit the property if necessary to review the application and provide comments related to its approval.
  4. Once approved, a license is issued.

The City of Brantford licenses several different categories of businesses to support public health and safety, and to promote consumer protection. Each business licence application is received by the City Clerk’s Department and reviewed for completeness. Once the application is deemed complete, it is then circulated to the necessary inspection teams (e.g.: Building, Fire, Health, etc.) to review that the appropriate zoning, fire prevention and protection systems, and public health requirements are in place. Upon receiving comments/approvals from the necessary departments, a business licence will be issued from the Clerk’s Department.

The application fees cover the cost of licensing inspections, reviews, and administration. Business licenses are valid until March 31 annually and renewals can be completed online.

Application fees

  • New Licence: $450 (pro-rated after October 1st)
  • Annual Renewal: $224

Why is BCHU looking to integrate all personal service settings into the licensing program?

The Brant County Health Unit (BCHU) is requesting non-invasive services be included in the City’s established licensing program so that more businesses will be inspected by the BCHU, which will reduce potential risks to the public.

Inspecting all personal service settings will allow the BCHU to proactively address any infection control concerns and allow operators to correct infractions before they result in an infection.

10 Complaints in 2023

  • 3 for invasive services (e.g.: microneedling, tattoo, etc.)
  • 4 for non-invasive services (e.g. manicure, pedicures)
  • 3 for non-invasive services (waxing, hair cutting, barbering)
  • 7 of 10 businesses were not inspected by the BCHU prior to receiving a complaint, as no business licence was required and the operator had not arranged for an inspection.
  • 1 of 7 businesses confirmed to be the source of an infection

10 Complaints to date in 2024

  • 1 for invasive services
  • 9 for non-invasive (e.g. manicure, pedicure, etc.)
  • 1 resulted in confirmed source of infection

We want to hear from you!

Please share your thoughts on this potential change by Monday, October 14, 2024, so that comments may be compiled for consideration by staff and City Council.

The City of Brantford currently requires a business licence for personal service settings that offer invasive services such as body piercing, electrolysis, scarification, microneedling, and tattooing.

The City received a request from the Brant County Health Unit (BCHU) to expand licensing to include non-invasive personal service settings that offer services like nail care, hair cutting, and waxing.

Currently, the licensing process for personal service settings involves the following steps:

  1. The business submits the application and fee to the City.
  2. The application is reviewed by the relevant teams to ensure public health and safety (Building, Fire, Health).
  3. Inspectors may visit the property if necessary to review the application and provide comments related to its approval.
  4. Once approved, a license is issued.

The City of Brantford licenses several different categories of businesses to support public health and safety, and to promote consumer protection. Each business licence application is received by the City Clerk’s Department and reviewed for completeness. Once the application is deemed complete, it is then circulated to the necessary inspection teams (e.g.: Building, Fire, Health, etc.) to review that the appropriate zoning, fire prevention and protection systems, and public health requirements are in place. Upon receiving comments/approvals from the necessary departments, a business licence will be issued from the Clerk’s Department.

The application fees cover the cost of licensing inspections, reviews, and administration. Business licenses are valid until March 31 annually and renewals can be completed online.

Application fees

  • New Licence: $450 (pro-rated after October 1st)
  • Annual Renewal: $224

Why is BCHU looking to integrate all personal service settings into the licensing program?

The Brant County Health Unit (BCHU) is requesting non-invasive services be included in the City’s established licensing program so that more businesses will be inspected by the BCHU, which will reduce potential risks to the public.

Inspecting all personal service settings will allow the BCHU to proactively address any infection control concerns and allow operators to correct infractions before they result in an infection.

10 Complaints in 2023

  • 3 for invasive services (e.g.: microneedling, tattoo, etc.)
  • 4 for non-invasive services (e.g. manicure, pedicures)
  • 3 for non-invasive services (waxing, hair cutting, barbering)
  • 7 of 10 businesses were not inspected by the BCHU prior to receiving a complaint, as no business licence was required and the operator had not arranged for an inspection.
  • 1 of 7 businesses confirmed to be the source of an infection

10 Complaints to date in 2024

  • 1 for invasive services
  • 9 for non-invasive (e.g. manicure, pedicure, etc.)
  • 1 resulted in confirmed source of infection

We want to hear from you!

Please share your thoughts on this potential change by Monday, October 14, 2024, so that comments may be compiled for consideration by staff and City Council.

What do you think about this potential change?

Please share your thoughts on expanding licensing to include non-invasive personal service settings by Monday, October 14, 2024. All comments will be compiled for staff and City Council consideration.

Consultation has concluded
CLOSED: This discussion has concluded.

I am writing to express my concern regarding the licensing fees imposed on personal service setting businesses within our city. As a small business owner in this sector, I find these fees disproportionately burdensome and detrimental to both our livelihoods and the local economy.

Personal service businesses, such as salons, spas, and wellness centers, play a vital role in our community by providing essential services and creating jobs. However, the current licensing fees are prohibitively high, especially for new and small businesses. This creates an uneven playing field that favors larger enterprises while stifling local entrepreneurs who contribute to the vibrancy of our city.

Furthermore, these fees can discourage innovation and competition, ultimately limiting the choices available to consumers. In a time when we should be supporting local businesses and fostering economic growth, it is counterproductive to impose such financial barriers.

I urge the city council to reconsider the licensing fee structure for personal service businesses. A more equitable approach would not only support small business owners but also enhance our community’s overall economic health.

Thank you for your attention to this matter. I look forward to seeing positive changes that will benefit both our businesses and the residents of our city.

Sincerely,
Stephanie Morris

Smorz over 1 year ago

I am writing to express my concern regarding the licensing fees imposed on personal service setting businesses within our city. As a small business owner in this sector, I find these fees disproportionately burdensome and detrimental to both our livelihoods and the local economy.

Personal service businesses, such as salons, spas, and wellness centers, play a vital role in our community by providing essential services and creating jobs. However, the current licensing fees are prohibitively high, especially for new and small businesses. This creates an uneven playing field that favors larger enterprises while stifling local entrepreneurs who contribute to the vibrancy of our city.

Furthermore, these fees can discourage innovation and competition, ultimately limiting the choices available to consumers. In a time when we should be supporting local businesses and fostering economic growth, it is counterproductive to impose such financial barriers.

I urge the city council to reconsider the licensing fee structure for personal service businesses. A more equitable approach would not only support small business owners but also enhance our community’s overall economic health.

Thank you for your attention to this matter. I look forward to seeing positive changes that will benefit both our businesses and the residents of our city.

Sincerely,
Stephanie Morris

Smorz over 1 year ago

I am appalled to receive this in the mail today. This is certainly a money grabbing tactic. BCHU should focus on educating the public about choosing to have personal care services from health inspected establishments. Educate people to ask for proof of passing health inspection prior to having a service done and put some responsibility back on them for their own safety. The 7 businesses were probably flying under the radar anyhow so you really think they are going to apply for a license at $450? Let’s be real, you’re punishing the establishments that are actually following Health unit guidelines and those who won't even get health inspections certainly aren’t going to get a licence.

Lashnwax over 1 year ago

I am appalled to receive this in the mail today. This is certainly a money grabbing tactic. BCHU should focus on educating the public about choosing to have personal care services from health inspected establishments. Educate people to ask for proof of passing health inspection prior to having a service done and put some responsibility back on them for their own safety. The 7 businesses were probably flying under the radar anyhow so you really think they are going to apply for a license at $450? Let’s be real, you’re punishing the establishments that are actually following Health unit guidelines and those who won't even get health inspections certainly aren’t going to get a licence.

Lashnwax over 1 year ago

Absolutely! Our tattoo parlours have had to follow strict guidelines with health inspections for years, even in private studios. You have Waxing which is usually way more personal areas and nails and feet which are actually filthy as well as hair salons which are using clippers and scissors which have almost certainly clipped skin before. All these businesses should fall into the same category as tattoo parlours with health standards....regardless if they have to pay or not. Love how people get all defensive saying "oh the big man just wants more money" who cares when it comes to cleanliness and being held accountable to keeping a healthy business.

Inkslinger over 1 year ago

I honestly don’t think this is necessary. If the health unit comes in to inspect (which they do) and we pass all inspections ( which we always do) then there is no issue. I pay for my master business license, insurances etc for best business practice and this fee will just make out prices increase to reflect the ever rising costs of doing business.

Hairexperts over 1 year ago

This is ridiculous. There were so few complaints, and only 1 was confirmed to be the source of infection. It doesn't even say whether the invasive or non-invasive business were the source of the infection!! No mention of what the infection is either, it could be the common cold for all we know!
This is such a transparent attempt to squeeze $500 out of people. Your services aren't necessary for manicures or basic haircuts, go away.

scenequeen over 1 year ago

Absolute nonsense! So you got a few complaints! Honestly the government needs to have their hands in and all over everything. Go away!! We’re talking about cutting hair and nails here. Pretty soon you’ll have to have a license for your own self care at home!!

Freethepeople over 1 year ago